Jump to content


Photo

Customers Suck at Reservations


  • Please log in to reply
2 replies to this topic

#1 paryzer

paryzer

    Advanced Member

  • Members
  • PipPipPip
  • 800 posts

Posted 30 March 2018 - 07:46 PM

Grubstreet.com has an article on how restaurateurs think that 5% of all diners are 'total dicks', and how people are trying to perfect the latest online reservation apps to reduce the number of assholes that make multiple reservations on the same date and time, and don't bother to cancel, leaving restaurants with empty tables at peak times. Some apps like Tock make you prepay a portion, or all of your dinner bill to discourage diners from this practice. I find it so rude to not have the decency to call a day, or even a few hours, prior to your reservation, if you need to cancel (especially during a busy weekend). At least that would give the restaurant time to re-book your table.  

 

http://www.grubstree...artup-race.html


Follow me on Instagram @eparyzer


#2 Wilfrid

Wilfrid

    Advanced Member

  • Admin
  • PipPipPip
  • 84,060 posts

Posted 30 March 2018 - 10:24 PM

5% is pretty good. Imagine if only 5% of subway riders were dicks. Joy.

#3 Orik

Orik

    Advanced Member

  • Technocrat
  • PipPipPip
  • 20,956 posts

Posted 30 March 2018 - 11:36 PM

I'm pretty sure that busy, popular restaurants don't have your table ready more frequently than 5% of the time.


sandwiches that are large and filling and do not contain tuna or prawns