Laptop ordered from Apple.com on 12/22. Extra money paid for "Next Day Shipping."
Receipt says unit should ship in 1 - 3 days and be delivered between December 29 and January 3.
First call to Apple: "I paid for next day shipping."
"Yes, but your computer is a special order, we have to build it from the ground up."
"But I paid for next day shipping."
"Yes, but we don't keep special order units in stock. We need to build it before we can ship it."
"But I paid for next day shipping. That's pretty much it isn't it? You said I could get next day shipping if I pay extra, I paid extra, and I'm not getting it the next day."
"Because we need to build it."
"So, what is 'next day' about the shipping."
"When it ships, it will go Federal Express."
"So, next day shipping means that when you get around to shipping it, you'll send it overnight?"
"Yes."
Shipping notice comes on 12/26. Estimated delivery date: 12/29.
Second call to Apple. "I paid for next day shipping on 12/22. The unit shipped on 12/26, but it says it wont be delivered until 12/29."
"Yes, it has to come from China."
"Sure, but why does it say 'next day shipping' if it was shipped the next day or delivered the day after it was shipped?"
"We needed to build the unit special order. Special orders can't ship in a day."
"But I paid for next day shipping. Apple's website has an option for next day shipping. People assume 'next day' means 'next day'."
"Yes, but the unit is coming from China. It's the next business day."
"It shipping on 12/26. What is the next day after 12/26."
"It's . . ."
"12/27. 12/27 is the next day after 12/26, right?"
"Yes."
"But I'm not going to get my unit until 12/29. That's not the next day, is it?"
"No."
"This is pretty easy stuff isn't it? Next day means next day. It's nice to know that Apple is the new Microsoft."
Get a Mac
Started by ngatti, Jul 17 2006 05:26 PM
1033 replies to this topic
#962
splinky
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Posted 27 December 2011 - 05:13 PM
deja vu. i had this happen not too long ago when i got my new macbookpro. could have had it the same day at 59th street but i ordered it later that day online and paid for next day delivery then got a far out delivery estimate and the same story about china and special order. what i ordered was the same as was on the shelf at the apple store and normally would have come from a warehouse in texas or pennsylvania. i whined alot and got the delivery charge refunded and a credit for the inconvenience. but i still had to wait, though they did "expedite" my order and shaved a day or two off of the estimated date. be glad you didn't order in january when all the big factories in china shut down to skeleton crews for the holidaysLaptop ordered from Apple.com on 12/22. Extra money paid for "Next Day Shipping."
Receipt says unit should ship in 1 - 3 days and be delivered between December 29 and January 3.
First call to Apple: "I paid for next day shipping."
"Yes, but your computer is a special order, we have to build it from the ground up."
"But I paid for next day shipping."
"Yes, but we don't keep special order units in stock. We need to build it before we can ship it."
"But I paid for next day shipping. That's pretty much it isn't it? You said I could get next day shipping if I pay extra, I paid extra, and I'm not getting it the next day."
"Because we need to build it."
"So, what is 'next day' about the shipping."
"When it ships, it will go Federal Express."
"So, next day shipping means that when you get around to shipping it, you'll send it overnight?"
"Yes."
Shipping notice comes on 12/26. Estimated delivery date: 12/29.
Second call to Apple. "I paid for next day shipping on 12/22. The unit shipped on 12/26, but it says it wont be delivered until 12/29."
"Yes, it has to come from China."
"Sure, but why does it say 'next day shipping' if it was shipped the next day or delivered the day after it was shipped?"
"We needed to build the unit special order. Special orders can't ship in a day."
"But I paid for next day shipping. Apple's website has an option for next day shipping. People assume 'next day' means 'next day'."
"Yes, but the unit is coming from China. It's the next business day."
"It shipping on 12/26. What is the next day after 12/26."
"It's . . ."
"12/27. 12/27 is the next day after 12/26, right?"
"Yes."
"But I'm not going to get my unit until 12/29. That's not the next day, is it?"
"No."
"This is pretty easy stuff isn't it? Next day means next day. It's nice to know that Apple is the new Microsoft."
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#963
splinky
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Posted 27 December 2011 - 05:27 PM
so, i have been trying desperately for a few weeks to organize a bunch of my files on my old mac laptop in preparation to move only the most important files over to my new macbook pro. i have a ton of photos stored on my mac and i know that they take up a lot of space and i also have a lot of scans of business and vital records kinds of stuff.
i have a large drive but it was never more than 50% full. i added some more stuff off an external drive to be incorporated intot he file folders that i planned to transfer and reached about 75% capacity. that's when the fun began, i started getting messages that there was no room on the disk and that in order to use any applications i'd need to remove files from my startup disk.
since when is 75% full? so, i kept organizing and throwing away stuff that i didn't need while receiving pop up warnings every 30 seconds or so, finally whittling it down to a very organized 50% capacity, again. i've never had this problem before. i've had disks that were almost 95% full and worked just fine. what good is a large drive if you can only use half of its capacity?
anyhow, what's the best way to transfer files from the old mac to the new one. ethernet connection will take forever, no. the old mac doesn't have firewire so that's out. do i just move labelled files onto an external drive and then move them onto the new mac? i want to move music files, too. why oh why couldn't i have done the cleanup before i got the new mac and just done the built in migration thingy...
any suggestions for the best transfer method will be greatly appreciated
i have a large drive but it was never more than 50% full. i added some more stuff off an external drive to be incorporated intot he file folders that i planned to transfer and reached about 75% capacity. that's when the fun began, i started getting messages that there was no room on the disk and that in order to use any applications i'd need to remove files from my startup disk.
since when is 75% full? so, i kept organizing and throwing away stuff that i didn't need while receiving pop up warnings every 30 seconds or so, finally whittling it down to a very organized 50% capacity, again. i've never had this problem before. i've had disks that were almost 95% full and worked just fine. what good is a large drive if you can only use half of its capacity?
anyhow, what's the best way to transfer files from the old mac to the new one. ethernet connection will take forever, no. the old mac doesn't have firewire so that's out. do i just move labelled files onto an external drive and then move them onto the new mac? i want to move music files, too. why oh why couldn't i have done the cleanup before i got the new mac and just done the built in migration thingy...
any suggestions for the best transfer method will be greatly appreciated
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#964
g.johnson
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Posted 27 December 2011 - 06:02 PM
Just allow the Mac to do it for you over whatever cable you choose. It might take a while but I've always found it reliable.
The Obnoxious Glyn Johnson
#965
splinky
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Posted 27 December 2011 - 07:33 PM
i think that's fine if i want to move everything on the old one over to the new one but what if i want to pick and choose files?Just allow the Mac to do it for you over whatever cable you choose. It might take a while but I've always found it reliable.
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#966
Lex
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Posted 27 December 2011 - 07:41 PM
Why not do your picking and choosing *after* the move?i think that's fine if i want to move everything on the old one over to the new one but what if i want to pick and choose files?
Just allow the Mac to do it for you over whatever cable you choose. It might take a while but I've always found it reliable.
“I have a dream of a multiplicity of pastramis.”
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
#967
g.johnson
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Posted 27 December 2011 - 08:15 PM
Or delete all the things you don't want first (saving the rest on an external disk, if you think you might want them in the future).
The Obnoxious Glyn Johnson
#968
splinky
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Posted 27 December 2011 - 08:25 PM
do not try to use your earth logic on me. i want a simple solution that requires little or no work or thought, on my part.
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#969
Lex
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Posted 27 December 2011 - 08:30 PM
Get someone else to do it? Tell them it will be fun and exciting.do not try to use your earth logic on me. i want a simple solution that requires little or no work or thought, on my part.
“I have a dream of a multiplicity of pastramis.”
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
#970
splinky
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Posted 27 December 2011 - 08:33 PM
now, that's what i'm talking aboutGet someone else to do it? Tell them it will be fun and exciting.
do not try to use your earth logic on me. i want a simple solution that requires little or no work or thought, on my part.
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#971
Lex
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Posted 27 December 2011 - 08:45 PM
Stone would love to do it.
“I have a dream of a multiplicity of pastramis.”
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
"None of you get it." - Wilfrid (on the Beatles)
"I don't have time to point out all the ways in which you're wrong" - irnscrabblechf52
#972
Stone
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Posted 27 December 2011 - 08:48 PM
Sure. I'll practice on Splinky's machine.
#973
splinky
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Posted 27 December 2011 - 08:52 PM
is that what the kids are calling it these days? oh stone, you make me giggle like a school girlSure. I'll practice on Splinky's machine.
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
#974
tsquare
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Posted 27 December 2011 - 08:52 PM
Isn't that part of the mac genius service offered when you purchase a new computer? I would have let them do it, but my old hard drive was already fried or something.
#975
splinky
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Posted 27 December 2011 - 08:58 PM
i know, but that'd mean i'd first have erase all my porn and snuff films and then leave the machines overnight with themIsn't that part of the mac genius service offered when you purchase a new computer? I would have let them do it, but my old hard drive was already fried or something.
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
~Jack Handey
*proud descendant of cheese eating surrender monkeys*
