Posted 18 June 2012 - 10:24 PM
In an effort to provide her some level of technical support I installed GoToMyPC which is a Citrix solution for remote access to the computer. Not terribly cheap at $10 per month, but it seems to work really well across multiple platforms even allowing you to copy/paste files from device to computer and vice versa. The monitored computer can be either Windows or Mac. There's an iPad app for monitoring with a really cool way to mimic her two-button mouse. I can get in from any web browser. There's probably an iPhone app but I haven't looked.
So far I helped her organize her photos and show her again how to log into Skype. When I'm online she can see me move the mouse around so she can track what I'm doing.
Of course it's not foolproof. I just got off the phone with her because she had inadvertently turned off the wireless transmitter on the laptop.
Posted 18 June 2012 - 11:36 PM
“One thing kids like is to be tricked. For instance, I was going to take my little nephew to Disneyland, but instead I drove him to an old burned-out warehouse. 'Oh, no!', I said, 'Disneyland burned down.' He cried and cried, but I think that deep down he thought it was a pretty good joke. I started to drive over to the real Disneyland, but it was getting pretty late.”
*proud descendant of cheese eating surrender monkeys*
Posted 19 June 2012 - 03:31 AM
Posted 19 June 2012 - 10:01 AM
Posted 19 June 2012 - 02:11 PM
This morning I had to help her figure out that she had inadvertently hit the mute button so Skype wasn't really working out.
Posted 19 June 2012 - 04:56 PM
You deserve a triumphant mouthful of meat........Lily to Marshall as he searches for the best burger in NY on HIMYM
Posted 22 June 2012 - 04:32 PM
*can always blame that on Comcast--we are with FIOS now.