splinky Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. i think asking to exchange for a larger unit is not unreasonable. is it still in the warranty period? did you order direct from frigidaire or a retailer? did the installation scratch or damage the unit? Quote Link to post Share on other sites
prasantrin Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. Did you get a window model or one of those "portable" models that you can wheel around from room to room? Not all wheelie models work as efficiently. The single-hose models don't cool as well as the double-hose models. I can't remember why, but when I go to Costco tomorrow, I'll read the box again. (There was a single-hose portable air con with a warning about it not cooling very well and an explanation why.) Quote Link to post Share on other sites
Abbylovi Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. i think asking to exchange for a larger unit is not unreasonable. is it still in the warranty period? did you order direct from frigidaire or a retailer? did the installation scratch or damage the unit? I got it from a retailer. The unit isn't damaged but the installer used caulk to seal it in so I don't think the unit can be resold. Quote Link to post Share on other sites
splinky Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. i think asking to exchange for a larger unit is not unreasonable. is it still in the warranty period? did you order direct from frigidaire or a retailer? did the installation scratch or damage the unit? I got it from a retailer. The unit isn't damaged but the installer used caulk to seal it in so I don't think the unit can be resold. the retailer may be happy to upsell you. i'd lead with that. Quote Link to post Share on other sites
Cathy Posted June 3, 2010 Share Posted June 3, 2010 We just had both our A/Cs - a huge Friedrich that cools most of the house, and a small one for the bedroom - power-washed at great expense. Now neither unit is working properly. The company that cleaned them is supposed to send someone over today, but I expect to spend hours on the phone making sure that happens. Quote Link to post Share on other sites
Carolyn Tillie Posted June 3, 2010 Share Posted June 3, 2010 Comcast has figured out that I download a *lot* and have severely clamped down my internet ability. Speedtest.net says I have a download speed of almost 25 Mb/s, but several downloads I've had going for almost a week are barely going at 6 Kb/s. Quote Link to post Share on other sites
mongo_jones Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. Quote Link to post Share on other sites
Deb Van D Posted June 3, 2010 Share Posted June 3, 2010 is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. I love the service call where the tech tinkers around for 10 minutes with my central air unit, then stands with his hand in front of the air duct and announces that "this is 100% better." This scene has played out like Groundhog Day and it never feels any cooler. Quote Link to post Share on other sites
Rail Paul Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. It may also be a freon / coolant issue. AC coolant wears down over time, and loses potency. While that's not common in a new AC, it's possible that a defective batch was installed when the machine was manufactured, or that the machine sat in a warehouse for a long while. That should be a warranty covered matter. It's not a difficult fix Is there water coming from the drain on particularly humid days? That would be a good indicator of whether the evaporation function is working. Epinions has a range of opinions on Frigidaire window a/c units. A/C Quote Link to post Share on other sites
Lex Posted June 3, 2010 Share Posted June 3, 2010 Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Years ago I mistakenly bought a 5,000 BTU unit for my brownstone living room. I live on the top floor and the roof radiates heat down from the ceiling. It really didn't work that well on very hot days and I swapped it out for a 6,000 BTU which was decent. When the time came to get a new a/c I moved up to a 7,000 BTU unit which really works well. My guess is that you'll need a model that has similar capacity. Quote Link to post Share on other sites
Jesikka Posted June 3, 2010 Share Posted June 3, 2010 I wrote about 30th birthday annoyances earlier in this thread and at the time I mentioned that I was doing a charity benefit bday party for my own 30th bday. This doesn't belong on annoyances (hopefully), but the benefit is on June 12 for the Chez Panisse Foundation. If anyone on here would want to join, please PM me for details. Quote Link to post Share on other sites
Abbylovi Posted June 3, 2010 Share Posted June 3, 2010 Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Years ago I mistakenly bought a 5,000 BTU unit for my brownstone living room. I live on the top floor and the roof radiates heat down from the ceiling. It really didn't work that well on very hot days and I swapped it out for a 6,000 BTU which was decent. When the time came to get a new a/c I moved up to a 7,000 BTU unit which really works well. My guess is that you'll need a model that has similar capacity. My current model is 6100 BTUs and I was going to upgrade to 8000. By 'swap' do you mean that you bought another one? Quote Link to post Share on other sites
Abbylovi Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. Yes cold air is coming out of it, making one small corner of my room delightfully cool and the rest, lukewarm. Quote Link to post Share on other sites
yvonne johnson Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. Yes cold air is coming out of it, making one small corner of my room delightfully cool and the rest, lukewarm. What have you set the thermostat at? Just wondering. Quote Link to post Share on other sites
mongo_jones Posted June 3, 2010 Share Posted June 3, 2010 So a month ago I purchased a Frigidaire A/C. Had it delivered and professionally installed at great expense. Now that we are into A/C weather, this unit is not cooling my room sufficiently. It is up full blast and I have my ceiling fan going - and this *just* makes my room slightly cool. Frigidaire is sending over a repairman but I suspect that even though Frigidaire says the unit should work for a room my size, this really isn't the case. Am I within my rights to request a higher BTU model from Frigidaire (I would pay the difference in cost)? I would love for them to also pay to have it installed too but at this point I'd just be grateful to get a functional A/C. is there really cold air coming out of the thing itself? if not, there may just be something wrong with the compressor. if there is cold air coming out but it's not making it very far into the room then yes, it may be a size/power issue. Yes cold air is coming out of it, making one small corner of my room delightfully cool and the rest, lukewarm. well, you just need to pitch a tent in that corner then. Quote Link to post Share on other sites
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