Wilfrid Posted October 20, 2023 Share Posted October 20, 2023 Interesting opinion piece in the NYT (but not just about New York, in which a restaurateur explains how he came to adjust and re-adjust his business models as he progressed into and out of the pandemic. Quote Our restaurant is walk-in only, so we don’t pay an online reservation platform or lose money on no-shows. That's something I have often heard and never quite understood. Okay, it looks like this place is busy, turning tables several times a night with walk-ins. But say it isn't, that it usually has a table or two empty. Do you know whether you are losing more money because people won't take a chance on not getting a table than you would lose on no-shows? Quote Link to comment Share on other sites More sharing options...
MitchW Posted October 20, 2023 Share Posted October 20, 2023 10 minutes ago, Wilfrid said: Do you know whether you are losing more money because people won't take a chance on not getting a table than you would lose on no-shows? You do have to factor in what they have to pay to the platform, no? Here, it's $0. Quote Link to comment Share on other sites More sharing options...
Orik Posted October 20, 2023 Share Posted October 20, 2023 The average nyc restaurant does 120 covers a night. I think the official price for Resy is $250/month. Do the math. What he's describing sounds like a fast food operation and there's certainly room for that but it's not a restaurant. Quote Link to comment Share on other sites More sharing options...
Steve R. Posted October 20, 2023 Share Posted October 20, 2023 I always thought that these platforms cost much more. For the below, the prices seem quite low and I cant see why a restaurant wouldn't use it. We only infrequently won't take a chance at walking in when Resy has no availability, & I imagine others do the same, so the loss from walk ins when fully booked on Resy probably is much less than not using Resy. "ResyOS provides the following pricing plans on monthly subscriptions: • Platform: $249 per month for online reservations, table management, and waitlist management. • Platform 360: $399 per month for all of the Platform features plus customizable messaging, post-meal surveys, web booking, and more. • Full Stack: $899 per month for everything in Platform 360 plus custom reporting and POS integration." Quote Link to comment Share on other sites More sharing options...
MitchW Posted October 20, 2023 Share Posted October 20, 2023 Yes, obviously not a classic sit-down restaurant, so I guess no good reason to use a reservation platform. https://drive.google.com/file/d/1C6OPkkyZb6Fq7Arowxbdmp-vAoBMWti6/view Quote Link to comment Share on other sites More sharing options...
Anthony Bonner Posted October 20, 2023 Share Posted October 20, 2023 I thought the whole story with resy was that they were basically giving the service away? like it was a subsidy from Amex to restos Quote Link to comment Share on other sites More sharing options...
Orik Posted October 20, 2023 Share Posted October 20, 2023 Yes, the $249 is the list price but the effective rate is much lower. Quote Link to comment Share on other sites More sharing options...
Orik Posted October 20, 2023 Share Posted October 20, 2023 I think the long game is that Resy sells all the data to blackbird. Quote Link to comment Share on other sites More sharing options...
Anthony Bonner Posted October 21, 2023 Share Posted October 21, 2023 53 minutes ago, Orik said: I think the long game is that Resy sells all the data to blackbird. I can't believe that ridiculousness just did a funding round. Quote Link to comment Share on other sites More sharing options...
relbbaddoof Posted October 21, 2023 Share Posted October 21, 2023 7 hours ago, Orik said: It's not a restaurant. Them's fightin' words in these here parts. Quote Link to comment Share on other sites More sharing options...
Orik Posted October 21, 2023 Share Posted October 21, 2023 8 hours ago, relbbaddoof said: Them's fightin' words in these here parts. A place in the US that doesn't take reservations, has a simplified menu of food items meant for rapid consumption, where you don't tip and where you order before sitting down. Quote Link to comment Share on other sites More sharing options...
AaronS Posted October 21, 2023 Share Posted October 21, 2023 isn't real restaurant the term of art? Quote Link to comment Share on other sites More sharing options...
Orik Posted October 22, 2023 Share Posted October 22, 2023 One problem with Resy is it's bad for your health - the chances of testing positive for COVID seem to go up dramatically as the cancellation fee window kicks in. 2 1 Quote Link to comment Share on other sites More sharing options...
Wilfrid Posted December 12, 2023 Author Share Posted December 12, 2023 Resy just sent out a mass email intended to show how you dined in 2023. Unfortunately they didn't check it properly and it is full of code rather than info. It's always funny when that happens to someone else. Quote Link to comment Share on other sites More sharing options...
The Flon Posted December 12, 2023 Share Posted December 12, 2023 On 10/21/2023 at 11:17 PM, Orik said: One problem with Resy is it's bad for your health - the chances of testing positive for COVID seem to go up dramatically as the cancellation fee window kicks in. Damn, this is funny! Quote Link to comment Share on other sites More sharing options...
Orik Posted December 12, 2023 Share Posted December 12, 2023 {{ number_of_days_to_pink_slip }} for someone 1 Quote Link to comment Share on other sites More sharing options...
small h Posted December 12, 2023 Share Posted December 12, 2023 What does this even mean? Quote Link to comment Share on other sites More sharing options...
Sneakeater Posted December 12, 2023 Share Posted December 12, 2023 It means you're special! But you already knew that! Quote Link to comment Share on other sites More sharing options...
small h Posted December 12, 2023 Share Posted December 12, 2023 I dunno what the bottom 99% are up to, but I made a grand total of 16 reservations this year. Quote Link to comment Share on other sites More sharing options...
Wilfrid Posted December 13, 2023 Author Share Posted December 13, 2023 Battle of the wills with Open Table this week. I needed a 7.30 restaurant reservation preceded by a reservation at a cocktail bar that doesn’t permit walk ins. Open Table wouldn’t allow me two reservations within two hours. I tried Incognito. Nope. I created a new Open Table account with a different email. That worked. And this was all supposed to be so easy. Quote Link to comment Share on other sites More sharing options...
Mitchell101 Posted December 13, 2023 Share Posted December 13, 2023 7 hours ago, small h said: I dunno what the bottom 99% are up to, but I made a grand total of 16 reservations this year. This is sort of like The Producers. 40% of the people are being told they are in the Top 1%. I think I had 15 reservations. Quote Link to comment Share on other sites More sharing options...
small h Posted December 13, 2023 Share Posted December 13, 2023 All the children are above average. Quote Link to comment Share on other sites More sharing options...
MitchW Posted December 13, 2023 Share Posted December 13, 2023 (edited) 11 hours ago, Wilfrid said: a cocktail bar that doesn’t permit walk ins. This, to me, is a greater issue than that of not being able to double reserve on OT. Screw these places - probably making many espresso "Martinis." FWIW, my RESY history shows a minimum of 20 reservations for 2023 - and I got NO props! Edited December 13, 2023 by MitchW Quote Link to comment Share on other sites More sharing options...
splinky Posted December 13, 2023 Share Posted December 13, 2023 30 minutes ago, MitchW said: This, to me, is a greater issue than that of not being able to double reserve on OT. Screw these places - probably making many espresso "Martinis." FWIW, my REST history shows a minimum of 20 reservations for 2023 - and I got NO props! i had 2 or 3 reservations and didnt even get a participation trophy. 1 Quote Link to comment Share on other sites More sharing options...
Wilfrid Posted December 13, 2023 Author Share Posted December 13, 2023 Today: "Let’s do this again! Resy’s 2023 Year in Review" 😅 1 Quote Link to comment Share on other sites More sharing options...
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