I don’t see a thread for Penny yet but I’m so annoyed by the team here that I feel compelled to complain although perhaps now as a restaurateur @Orikwill tell me I’m in the wrong. I ate ate Penny the other night (Tuesday). Food was good- basically same as Claud. Over $300 for two people who ate a raw bar platter, shared a piece of fish, and drank a bottle plus a glass. After the meal my friend who is a foodie but not a reservations guru asked them to book her on Friday at 9 or 930 bc she thought her husband would like the restaurant. They told her they couldn’t do it bc they (incoherently) only mostly do walk ins (they offered her a 5 pm). I set a notify on resy bc I saw that they’ve been dropping reservations there frequently despite my friend being told no and of course it popped up on notify today for 945 pm. I grabbed it for her but she checked with her husband and they decided not to take the res. I canceled it 15 minutes later. Tonight i received a $100 charge from Am Ex for the res I canceled after 15 minutes, which technically was in the 24 hour window. My mistake I suppose, but it’s a nice way to make an enemy out of a fan, especially as I know they’re lines out the door busy and there’s zero chance that seat went empty. Meanwhile I guess it’s cheaper than going, but not by much.
